Best Buy Extended Warranty - Update

I promised an update on my experience with the Best Buy Extended Warranty program after having to bring my camera in for repair.

I brought the camera to Best Buy on 10/2/07 because it quit working and I had purchased the 4-year extended warranty when I bought the camera 3 years ago. Best Buy sent the camera away and, without any drama whatsoever, the camera was returned to me yesterday. Granted, it took 3 weeks, but they "replaced practically all of the internal electronics" according to the Geek Squad guy, at no cost to me. So, I'm not complaining.

The camera seems to be working fine and, it might be just my imagination, it seems to be a little snappier. Best Buy gets a B++ from me. It would have gotten an A except that I wish it hadn't taken so long to get the camera back.

Best Buy Extended Warranty - Part 1

My camera quit working Sunday and I brought it into Best Buy to take advantage of the 4-year extended warranty I purchased when I bought the camera three years ago. They have sent it off to determine if it can be repaired.

From what I read on the internet, I am about to enter the 77th level of hell by attempting to get satisfaction out of a Best Buy warranty. We shall see.

I will be without a camera for two weeks. Oh, the horror.