I pulled up to the drive-thru at my credit union today and there was a sign posted beside the deposit cylinder which read, "If the teller doesn't refer to you by name at least twice during your transaction, you will receive a free thermal travel mug."
I don't understand the point in this little act of insincerity. Is it supposed to give me a warm, fuzzy feeling because the teller is forced to say my name, twice no less? I actually find it a little creepy. I don't personally know the teller who is fifty feet away from me behind the tinted windows and bulletproof glass. If friendly personal contact mattered to me, I'd go inside.
I don't care if they call me Buttface the Smelly Girl as long as they do my transaction quickly and accurately.