For a couple of days I lost my internet connection. I called Roadrunner and the support person had me turn off my virus protection (Trend Micro Pc-Cillin). After I did that, I got my internet connection back. However, every time I restarted my virus protection software, I lost my internet connection.
I tried to contact Trend Micro but couldn't find a phone number so I sent them an e-mail but never got a reply. I uninstalled my Pc-cillin and reinstalled it and now everything is fine.
The reason for this post is so that, if anyone has the same problem and does an internet search (like I did a thousand times), this might help them.
I had that same problem using Panda Antivirus and ended up having to stop using it, even though I'd paid for it.
ReplyDeleteJafer - That was my fear, too. But, so far, it's okay.
ReplyDeleteI have never used any virus protection software because it all seems just as bad as the actual viruses themselves. Plus they are reactionary programs which don't do you any good. I just practice safe computing and have never gotten any viruses.
ReplyDeleteEd - I was freaking out every second I was on the internet without protection. Good luck!
ReplyDelete